678fb Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 678fb collects, uses, and protects your information.
678fb places the highest importance on the privacy and data protection of players in Bangladesh. This Privacy Policy ("Policy") describes our commitments and practices regarding the collection, processing, storage, and protection of your personal information. By using the 678fb.cam website or creating an account, you are considered to have accepted the terms of this Policy. You are requested to read this privacy policy carefully before using our platform.
1. Information Collection
1.1 Information You Provide
When you register or manage an account at 678fb, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport information (for identity verification)
- Residential address
- Payment method details (bKash, Nagad, Rocket, Upay number or bank account details)
- Records of communication via live chat or email
1.2 Automatically Collected Information
When you visit or use 678fb.cam, our systems automatically collect certain technical information:
- IP address and device identity
- Browser type and version
- Operating system information
- Time, date, and session duration of website access
- Logs of pages you have visited
- Data collected through cookies and similar tracking technologies
- Referral URL (where you came from before visiting our site)
2. Purpose of Information Use
Providing Core Services
The information we collect is used for the following purposes:
- To create and manage your account
- To verify identity and age (minimum 21 years)
- To process deposit and withdrawal transactions
- To activate bonuses and promotions
- To provide 24/7 customer support
- To improve website functionality
Security and Compliance
Information is used for legal and security reasons:
- To prevent fraud and money laundering
- To comply with responsible gaming policies
- To identify and prevent suspicious activity
- To maintain records for dispute resolution and audits
- To comply with applicable laws and regulations
- To address cybersecurity threats
Communication and Personalization
We may use your information to improve your experience and send you relevant updates. This may include account-related notifications, transaction confirmation messages, promotional offers (if you have given consent), and security alerts. You may opt out of promotional communications at any time.
3. Information Sharing with Third Parties
678fb does not sell or rent your personal information. However, information may be shared with trusted third parties in specific circumstances.
Service Providers
Information is shared with third-party organizations required to operate our platform. This includes payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, IT infrastructure and cloud service providers, and game software developers. All such partners are contractually bound to comply with our privacy standards.
Legal Obligations
Information may be shared with legal authorities in the following circumstances: court orders or valid legal processes; cooperation with anti-money laundering investigations; at the request of authorities in the interest of national security or public safety. Such sharing will be limited strictly to what is legally required.
4. Cookies and Tracking Technologies
Types and Use of Cookies
678fb.cam uses various types of cookies and similar technologies that help improve our website's functionality and your experience.
Essential Cookies: Necessary for maintaining login status, security verification, and the basic functionality of the site. These cannot be disabled.
Analytical Cookies: Used to analyze site usage patterns to improve services. This data is collected in aggregated and anonymous form.
Preference Cookies: Used to remember your language, display preferences, and other personalized settings.
Cookie Controls
You have the option to control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly. Contact our support team for detailed instructions on managing cookies.
5. Data Protection Measures
Encryption
All your data is protected through SSL/TLS encryption. Payment information is stored with the highest level of encryption.
Access Controls
Strict access control measures ensure that only authorized personnel can view information to the extent necessary.
Security Monitoring
24/7 security monitoring instantly detects and prevents suspicious activity.
Response to Data Breaches
In the event of a data security breach, 678fb will act quickly. Affected users will be notified as soon as possible and necessary steps will be taken to minimize harm. We continually invest in improving our security measures.
6. Data Retention Period
678fb retains your information only for as long as necessary. The retention period is determined based on the following factors:
- Duration that the account remains active
- Duration of legal and regulatory obligations
- Potential need for dispute resolution
- Requirements for retaining financial transaction records
Even after an account is closed, information may be retained for a defined period to meet legal obligations. Once the period expires, information is securely deleted or anonymized.
7. Your Rights
Right to Access and Correct Information
You may request a copy of the personal information we hold about you at any time. If any information is incomplete or incorrect, you may request a correction. Such requests are generally processed within 30 days.
Right to Delete Information
Within the limits of legal obligations, you may request deletion of your information by closing your account. However, this request may be temporarily put on hold if there is an ongoing investigation or legal process, or if there are pending transactions.
Right to Restrict Processing
In certain circumstances, you may object to or request restriction of the processing of your information. Our support team will assist with any questions regarding such requests.
Withdrawal of Marketing Communications
You may withdraw your consent to receive promotional emails or messages at any time. This change may take a few business days to take effect. Essential notifications related to your account and transactions will continue.
How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat support or email us at [email protected]. After verifying your identity, your request will be processed as quickly as possible.
8. Protection of Minors
678fb strictly refrains from providing services to persons under 21 years of age. Age verification is mandatory at the time of registration. We do not knowingly collect or store personal information of any minor. If a person has created an account by providing false information about their age, we will immediately close that account and arrange for the relevant information to be deleted.
If you suspect that a minor has created an account, please notify us immediately at [email protected].
9. Changes to Policy
678fb reserves the right to update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email
- A clear notice of the change will be displayed on the website
- The "Last Updated" date at the top of the page will be changed
Continued use of 678fb.cam after changes will be considered as your agreement to the updated policy. If you object to the changes, you may request that your account be closed.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team is ready to assist you with all matters.
Live Chat: Use the website's live chat for direct support in Bengali 24/7
Email: [email protected]
Response Time: Emails are generally replied to within 1–3 business days (Bangladesh Standard Time)
Note: This privacy policy has been prepared in both English and Bengali for mutual understanding. In the event of any interpretive ambiguity, the Bengali version will prevail. This policy should be read together with 678fb's Terms and Conditions.